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HP HP2-K40 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Solution Proposal & Implementation Basics | 10% | - Understand licensing and configuration - Collaborate with technical teams - Create effective sales proposals |
| Topic 2: HP Storage Services & Value Proposition | 20% | - HP Technology Services and support levels - Demonstrate ROI and TCO benefits - ServiceOne and lifecycle services |
| Topic 3: Customer Needs Analysis & Solution Design | 25% | - Analyze business and technical challenges - Match needs to HP storage portfolio - Identify storage requirements |
| Topic 4: Competitive Positioning & Sales Strategy | 15% | - Address customer objections and concerns - Differentiate HP solutions from competitors - Position cloud and hybrid storage options |
| Topic 5: HP Storage Product Portfolio | 30% | - HP StoreEasy and entry-level storage - HP StoreOnce backup and recovery - HP 3PAR StoreServ storage systems - Software-defined storage and virtualization |
HP Selling HP Storage Solutions and Services Sample Questions:
What qualifies a customer for HP Proactive Care or HP Proactive Care Advanced?
- A. The customer needs help designing a solution that scales to meet increased demands.
- B. The customer wants to be able to upgrade software for some HP products.
- C. The customer has a lot of HP products in the data center and wants a service that encompasses all of these products.
- D. The customer's solution is so critical that even a short outage would be costly.
Correct Answer: A 🗳️
You are selling an HP customer a new solution and want to recommend HP Proactive Care.
The customer has purchased HP Foundation Care in the past for other HP solutions. Which benefit does Proactive Care offer this customer that Foundation Care does not?
- A. 24 x 7 coverage window
- B. health scan
- C. hardware support
- D. firmware updates
Correct Answer: D 🗳️
What should you do before creating a list of possible value statements for a customer?
- A. Analyze and counter the fear, uncertainty, and doubt (FUD) created by the competition.
- B. Discover and understand the customer's business drivers and challenges.
- C. Generate possible value statements using Sales Builder for Windows.
- D. Refer to the appropriate section of the Storage Product Reference Guide.
Correct Answer: D 🗳️
A customer asks about the competitive advantages of the HP Storage portfolio products. Where is thisinformation located?
- A. Sales Builder for Windows
- B. SAN Design guide
- C. Storage Product Reference Guide
- D. Product Bulletin
Correct Answer: A 🗳️
What are HP differentiators when proposing storage for an HP Microsoft SQL solution? (Select two.)
- A. best resolution rate of all vendors
- B. highest purchase price
- C. best total cost of ownership
- D. lowest purchase price
- E. best path to the future
Correct Answer: D,E 🗳️
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