Exam Name: SAP Certified - Solution Architect - SAP Customer Experience
Certification Provider: SAP
Corresponding Certification: SAP Certification Exams
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- Total Questions: 82
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SAP C_C4HCX Exam Overview:
| Certification Vendor: | SAP |
|---|---|
| Exam Name: | SAP Certified Associate - Solution Architect - Customer Experience |
| Exam Number: | C_C4HCX |
| Passing Score: | 63% |
| Exam Price: | $1308 USD (Includes 1 Year SAP Learning Hub access and 4 exam attempts) |
| Related Certifications: | SAP Certified Application Associate - SAP Service Cloud SAP Certified Development Associate - SAP Commerce Cloud SAP Certified Application Associate - SAP Sales Cloud |
| Real Exam Qty: | 80 |
| Available Languages: | English |
| Exam Duration: | 180 minutes |
| Exam Format: | Multiple Choice |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Online (Proctored) |
| Pre Condition: | None specified, although project management knowledge is recommended. |
| Official Syllabus URL: | https://learning.sap.com/certifications/sap-certified-associate-solution-architect-customer-experience |
SAP C_C4HCX Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: SAP Sales Cloud and SAP Service Cloud | 11-20% | - Service ticket workflows - Integration with back-end systems - Sales process configuration |
| Topic 2: SAP Emarsys Customer Engagement and SAP Marketing Cloud | <=10% | - Marketing automation strategies - Campaign management - Customer segmentation |
| Topic 3: SAP Integration Suite | 11-20% | - Cloud Integration capabilities - API Management - Open Connectors - Integration strategy and architecture |
| Topic 4: Managing Clean Core | <=10% | - Applying clean core methodology to SAP CX solutions - Evaluating for clean core principles |
| Topic 5: The Intelligent Enterprise | <=10% | - SAP Business Suite Strategy - Understanding SAP's End-to-End Business Processes |
| Topic 6: SAP Customer Data Solutions | 11-20% | - Customer Data Cloud (Identity and Consent) - Customer Data Platform (Unification and Segmentation) |
| Topic 7: Extensibility in SAP CX Solutions | 11-20% | - In-app extensibility - Low-code/No-code development (SAP Build) - Side-by-side extensibility using SAP BTP |
| Topic 8: SAP Commerce Cloud | 11-20% | - Storefront and catalog management - Order management - Commerce solution architecture |
Frequently Asked Questions — SAP Certified - Solution Architect - SAP Customer Experience Exam
A complete package backed by a full service system: 82 practice questions for the SAP Certified - Solution Architect - SAP Customer Experience exam in three formats — a printable, expert-prepared PDF with instant download; a Desktop Test Engine for Windows that simulates the real exam with two practice modes and works offline; and an Online Test Engine for any browser on Windows, Mac, Android, and iOS with test history and performance review. Also included: a free demo, 365 days of free updates renewed continuously by experts, a 50% renewal discount afterward, unlimited installations, and 24-hour full-time online service.
The official SAP Certified - Solution Architect - SAP Customer Experience outline organizes the exam into 8 domains. The three heaviest are Extensibility in SAP CX Solutions (11-20%), SAP Customer Data Solutions (11-20%), and SAP Commerce Cloud (11-20%). The complete list is in the topics section above, and the 82 practice questions at NewPassLeader cover every domain.
The C_C4HCX exam is a SAP certification exam covering the SAP Certified - Solution Architect - SAP Customer Experience syllabus shown above. It contributes to these credential paths: SAP Certified Application Associate - SAP Sales Cloud, SAP Certified Application Associate - SAP Service Cloud, SAP Certified Development Associate - SAP Commerce Cloud. It has a reputation for being demanding — which is exactly why the credential carries weight with employers in 2026. NewPassLeader prepares you with 82 practice questions in PDF, Desktop Test Engine, and Online Test Engine formats.
You need 63% to pass the SAP Certified - Solution Architect - SAP Customer Experience exam, and registration costs $1308 USD (Includes 1 Year SAP Learning Hub access and 4 exam attempts). Since retakes are priced the same, verifying readiness with the NewPassLeader practice engines first is simply good budgeting.
SAP recommends these training resources for the SAP Certified - Solution Architect - SAP Customer Experience exam:
Pair the training with the 82 practice questions from NewPassLeader — renewed continuously, they keep your practice aligned with the newest exam information.
NewPassLeader refunds you in full if you take the SAP Certified - Solution Architect - SAP Customer Experience exam within 60 days of purchase and do not pass. The policy does not apply if the exam is taken within 3 days of purchase, if the exam was never actually taken, or to free materials or expired orders, and the candidate name must match the payer name. Submit a scan of your enrollment slip and the official Score Report PDF within 2 days of the exam; claims are processed within 7 days. Alternatively, exchange for two free exam products of equal value and keep your original update service. Delivery is by email within 1 minute of purchase — contact support if nothing arrives within 2 hours.
Online (Proctored) Register for the SAP Certified - Solution Architect - SAP Customer Experience exam through these official channels:
After booking, your NewPassLeader practice questions arrive by email within 1 minute — preparation can begin immediately.
The SAP Certified - Solution Architect - SAP Customer Experience exam presents 80 within 180 minutes. That pacing is part of the challenge — rehearse it with the timed mode in the NewPassLeader Desktop Test Engine.
None specified, although project management knowledge is recommended. Requirements are updated from time to time, so confirm the latest on the official SAP exam page before scheduling.
SAP Certified - Solution Architect - SAP Customer Experience Sample Questions:
You want to implement a side-by-side extension for an SAP solution. To access the business objects in the SAP solution, you are exploring the application programming interfaces (APIs).
Which of the following are possible operations to use in the API?
Note: There are 2 correct answers to this question.
- A. Close
- B. Validate
- C. Get
- D. Create
Correct Answer: C,D 🗳️
Which services are provided by SAP BTP Connectivity to integrate capabilities or data from the internet or your on-premise system landscape? Note: There are 2 correct answers to this question.
- A. SAP API service
- B. SAP Connectivity service
- C. SAP Destination service
- D. SAP Integration service
Correct Answer: B,C 🗳️
Which functions are available in the Automation Center feature in SAP Emarsys Customer Engagement?
Note: There are 2 correct answers to this question.
- A. Event-driven journeys for contacts
- B. Multilevel ad hoc programs
- C. Lifecycle campaigns for large contact lists
- D. Immediate reactions to customer behavior
Correct Answer: B,C 🗳️
What are some of the machine learning capabilities in SAP Service Cloud Version 2?
Note: There are 2 correct answers to this question.
- A. Warranty determination
- B. Machine translation
- C. Case categorization
- D. Account categorization
Correct Answer: B,C 🗳️
Which SAP Build components can be used to create low-code/no-code based projects?
Note: There are 3 correct answers to this question.
- A. SAP Build Process Automation
- B. SAP Build Work Zone
- C. Low-Code-No-Code Composer Integration
- D. SAP Build Code
- E. SAP Build Apps
Correct Answer: A,B,E 🗳️
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