Exam Name: IBM Enterprise Storage Sales V4
Certification Provider: IBM
Corresponding Certification: IBM Certified Specialist
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Updated: Sep 22, 2026
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IBM C9020-970 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| IBM Smarter Storage & Advanced Concepts | 7% | - Flash technology and all-flash storage - Software-defined storage and hybrid cloud readiness - Data protection, replication, and disaster recovery |
| Gather Customer Requirements | 24% | - Identify workload characteristics and performance demands - Assess customer business and technical needs - Determine capacity, availability, and data protection requirements |
| Value Proposition & Competitive Positioning | 33% | - Communicate TCO, ROI, and business benefits - Position IBM storage solutions against competitors - Highlight unique IBM differentiators and advantages |
| Application & Solution Design | 21% | - Integrate software: Spectrum Virtualize, Spectrum Scale, Spectrum Control - Select appropriate hardware: FlashSystem, DS8000, Storwize, XIV - Design storage solutions for enterprise applications |
| Systems Management & Software | 15% | - Virtualization and cloud integration capabilities - Data reduction, deduplication, compression, and tiering - Understand IBM storage management tools |
IBM Enterprise Storage Sales V4 Sample Questions:
Which IBM product is web-based self-service storage provisioning?
- A. IBM CAMSS Storage Access Manager
- B. IBM Fast Cloud Storage Access
- C. IBM Elastic Storage Access
- D. IBM SmartCloud Storage Access
Correct Answer: D 🗳️
Explanation: Only visible for NewPassLeader members. You can sign-up / login (it's free).
A customer is concerned with the expense of its EMC ControlCenter solution and is looking for an IBM solution to reduce costs.
Which IBM solution helps the customer manage a heterogeneous storage infrastructure and track the performance of SAN attached devices?
- A. IBM Systems Director
- B. IBM Fabric Manager
- C. IBM Spectrum Virtualize
- D. IBM Spectrum Control
Correct Answer: B 🗳️
A customer has several different storage systems from different vendors all connected on a storage area network. All arrays are at least 80% utilized, and the customer needs additional capacity. Rack space and power are very limited.
Which concept should a sales specialist emphasize to convince the customer to purchase IBM Spectrum Virtualize?
- A. Compression
- B. Virtualization
- C. Block and file I/O
- D. Deduplication
Correct Answer: B 🗳️
Which information is most useful to an IBM sales representative when narrowing choices of storage solutions?
- A. Capacity
- B. Transactions
- C. Budget
- D. Throughput
Correct Answer: C 🗳️
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Which IBM Spectrum Virtualize concept should a sales specialist emphasize to a customer with resource constraints and 80% average storage utilization?
- A. Compression
- B. Virtualization
- C. Block and file I/O
- D. Deduplication
Correct Answer: B 🗳️
Explanation: Only visible for NewPassLeader members. You can sign-up / login (it's free).
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