Exam Name: IBM Enterprise Storage Sales V4
Certification Provider: IBM
Corresponding Certification: IBM Certified Specialist
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Check Updated on: Sep 22, 2026
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IBM C9020-970 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| IBM Smarter Storage & Advanced Concepts | 7% | - Flash technology and all-flash storage - Software-defined storage and hybrid cloud readiness - Data protection, replication, and disaster recovery |
| Value Proposition & Competitive Positioning | 33% | - Communicate TCO, ROI, and business benefits - Highlight unique IBM differentiators and advantages - Position IBM storage solutions against competitors |
| Application & Solution Design | 21% | - Integrate software: Spectrum Virtualize, Spectrum Scale, Spectrum Control - Select appropriate hardware: FlashSystem, DS8000, Storwize, XIV - Design storage solutions for enterprise applications |
| Systems Management & Software | 15% | - Understand IBM storage management tools - Virtualization and cloud integration capabilities - Data reduction, deduplication, compression, and tiering |
| Gather Customer Requirements | 24% | - Identify workload characteristics and performance demands - Determine capacity, availability, and data protection requirements - Assess customer business and technical needs |
IBM Enterprise Storage Sales V4 Sample Questions:
Which EMC product is comparable to IBM Spectrum Control?
- A. EMC ViPR
- B. EMC VPLEX
- C. EMC SRDF
- D. EMC VSPEX
Correct Answer: A 🗳️
As part of a large storage project, a customer is asking for an IBM business continuity solution.
What is the most important pre-requisite(s) a sales specialist should ask for?
- A. What kind of data will the customer store in an information lifecycle appliance?
- B. Does storage management use IBM Spectrum Control?
- C. What are the RPO and RTO objectives for each application?
- D. Does storage virtualization use IBM Spectrum Virtualize?
Correct Answer: B 🗳️
Explanation: Only visible for NewPassLeader members. You can sign-up / login (it's free).
A customer is looking for a storage solution for its database. The sales specialist discovers that the customer has a mainframe with CKD that will attach to the storage.
Which storage solution should be considered?
- A. FlashSystem840
- B. IBM Spectrum Virtualize
- C. DS8870
- D. XIV
Correct Answer: A 🗳️
A customer has discovered that EMC storage management tools are not adequate to manage both EMC and IBM gear.
Which IBM hardware product enables IBM Spectrum Control to manage both a customer's EMC VMAX and IBM storage?
- A. IBM Spectrum Virtualize
- B. Storwize V3700
- C. DS8870
- D. XIV
Correct Answer: A 🗳️
A customer is concerned with the expense of its EMC ControlCenter solution and is looking for an IBM solution to reduce costs.
Which IBM solution helps the customer manage a heterogeneous storage infrastructure and track the performance of SAN attached devices?
- A. IBM Systems Director
- B. IBM Fabric Manager
- C. IBM Spectrum Virtualize
- D. IBM Spectrum Control
Correct Answer: B 🗳️
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