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NEW QUESTION # 48
Select two responses.
Which two ways can you use to reset a FileVault password on a Mac?
- A. Recovery key
- B. Using a trusted device
- C. SMS verification code
- D. iCIoud account and password
- E. Authenticator app
Answer: A,D
Explanation:
FileVault is a feature that encrypts the data on your Mac's startup disk, making it more secure. To unlock your Mac, you need to enter your account password or a recovery key. A recovery key is a 28-character code that is generated when you turn on FileVault. You can choose to store it in iCloud or write it down and keep it in a safe place. An iCloud account and password can also be used to reset your FileVault password, if you enabled this option when you turned on FileVault. The other options, authenticator app, using a trusted device, and SMS verification code, are not valid ways to reset a FileVault password on a Mac. References: 1 Use FileVault to encrypt the startup disk on your Mac - Apple Support 2 Reset a macOS User Password - Kandji 3 How to unlock your Mac with its Recovery Key and FileVault active - Macworld
NEW QUESTION # 49
Scenario
Nisha's iPad doesn't charge. She's using the original Apple power adapter and cable that came with her iPad.
Select three responses.
Which three troubleshooting steps should you try to resolve this issue?
- A. Force restart her iPad.
- B. Make sure that the device isn't too hot or too cold.
- C. Back up the device, then erase all content and settings.
- D. Enable Optimized Battery Charging in the iPad settings.
- E. Try charging with a different power adapter and cable.
Answer: A,B,E
NEW QUESTION # 50
Which Apple program should you join if you're in charge of testing your organization's infrastructure and its ability to work with the Apple software before public release?
- A. Apple Developer Program
- B. Apple Seed for IT
- C. Design for IT
- D. Apple Developer Enterprise Program
Answer: B
Explanation:
The Apple program that you should join if you're in charge of testing your organization's infrastructure and its ability to work with the Apple software before public release is Apple Seed for IT. This beta-testing program, available to any business organization or educational institution, allows you to evaluate the latest prerelease software versions in your unique work environments. You can test the compatibility, stability, and security of your IT infrastructure and business-critical apps with the upcoming releases of macOS, iOS, iPadOS, tvOS, and watchOS. You can also provide feedback directly to Apple and influence the development of the software1.
The other options are not suitable for this purpose, as they have different goals and requirements. Design for IT is a program that helps you design and implement solutions for Apple devices in your organization, but it does not provide access to prerelease software2. Apple Developer Program is a program that lets you distribute apps on the App Store and access developer resources, but it does not offer a dedicated channel for testing your organization's infrastructure3. Apple Developer Enterprise Program is a program that allows you to develop and deploy proprietary, internal-use apps to your employees, but it does not allow you to test the compatibility of those apps with the latest Apple software4.
References: 1: Apple Seed for IT - Apple Support. 2: Design for IT - Apple Developer. 3: Apple Developer Program - Apple Developer. 4: Apple Developer Enterprise Program - Apple Developer.
NEW QUESTION # 51
What is the feature on iPhone called where you can convert your physical SIM card to an eSIM?
- A. eSIM Quick Transfer
- B. eSIM Swap
- C. eSIM Carrier Transfer
- D. eSIM Transfer
Answer: A
NEW QUESTION # 52
How to put an iPhone in recovery mode?
- A. -Quickly press and release the Volume Up button.
- B. -Quickly press and release the Volume Down button.
- C. -Press and hold the Side (or Power) button until the Recovery Mode screen appears. Keep holding the button even when the Apple logo appears; release it only when the Recovery Mode screen is visible.
Answer: A,B,C
NEW QUESTION # 53
Match the startup icons on the left to the descriptions on the right by dragging the responses to the correct target areas. Responses may be used once, more than once, or not at all.
Answer:
Explanation:

NEW QUESTION # 54
You're ready to transfer a sysdiagnose from your iPad to your Mac.
Where in System Settings can you locate the log file on iPad?
- A. Analytics > Analytics Data
- B. General > Analytics & Improvements > Analytics Data
- C. Privacy & Security > Analytics & Improvements > Analytics Data
- D. Logging > Debug Logging
Answer: C
Explanation:
Sysdiagnose is a tool that extracts information from iOS or iPadOS devices and captures it in a log file. You can use sysdiagnose to troubleshoot general issues or report them to AppleCare. To run sysdiagnose, you can either press and hold both volume buttons and the side or top button on iPad for 1 to 1.5 seconds, or use AssistiveTouch to select Analytics from the Top Level Menu. After sysdiagnose finishes, you can find the log file in Settings > Privacy & Security > Analytics & Improvements > Analytics Data. The log file name starts with "sysdiagnose" and includes the date and time of the capture. You can then transfer the log file to your Mac via AirDrop or USB. References: = Using Sysdiagnose to Troubleshoot iOS or iPadOS; Gathering a Sysdiagnose from an iPadOS or iOS device; Apple Device Support Exam Prep Guide, page 10.
NEW QUESTION # 55
Match the Apple Configurator actions on the left to the descriptions on the right by dragging the responses to the correct target areas. Responses may be used once, more than once, or not at all.
Answer:
Explanation:
Explanation
A screenshot of a computer Description automatically generated
A close up of a text Description automatically generated
NEW QUESTION # 56
Use this image to answer the question.
Which iPad model is compatible with Apple Pencil (2nd generation)?
- A.

- B.

- C.

- D.

Answer: C
NEW QUESTION # 57
Select 4.
Which iPad models is the Apple Pencil (2nd gen) compatible with?
- A. iPad Air (4th gen)
- B. iPad mini (6th gen)
- C. iPad Pro 11-inch (1st gen)
- D. iPad Pro 12.9 inch (3rd gen)
- E. iPad (9th gen)
- F. iPad Air (3rd gen)
Answer: A,B,C,D
NEW QUESTION # 58
Match the Wi-Fi menu bar icons on the left to the descriptions on the right by dragging the responses to the correct target areas. Responses may be used once, more than once, or not at all.
Answer:
Explanation:
Explanation:
NEW QUESTION # 59
How to put an iPhone in recovery mode?
- A. -Quickly press and release the Volume Up button.
- B. -Quickly press and release the Volume Down button.
- C. -Press and hold the Side (or Power) button until the Recovery Mode screen appears. Keep holding the button even when the Apple logo appears; release it only when the Recovery Mode screen is visible.
Answer: A,B,C
Explanation:
According to the Apple Device Support Reference Materials, the steps to put an iPhone in recovery mode are:
* Plug your iPhone in to your computer using your USB to Lightning cable1.
* On a Mac with macOS Catalina or later, open the Finder. On a Mac with macOS Mojave or earlier, or on a PC, open iTunes1.
* Quickly press and release the Volume Up button, then quickly press and release the Volume Down
* button, and then press and hold the Side (or Power) button until the recovery mode screen pops up12. It won't happen instantly, so hang on for at least 15 seconds or so before you try it again2.
* Locate your device on your computer and choose the option to Update or Restore1.
These steps apply to all iPhones manufactured since 2017, including iPhone 8 or later, iPhone SE (2nd and 3rd generations), and iPhone 12 or later2. For older models, such as iPhone 7 or earlier, the steps may vary slightly1. References: 1: If you can't update or restore your iPhone or iPod touch - Apple Support 2: How to put your iPhone or iPad into recovery mode | iMore
NEW QUESTION # 60
Select Three.
In MacOS on APFS volumes, when are FileVault encryption keys generated?
- A. During the first login by a user on the Mac
- B. When a user is deleted
- C. During user creation
- D. Setting the first user's password
- E. When a user turns on FileVault
Answer: A,C,E
Explanation:
FileVault is a feature that encrypts the entire APFS volume on a Mac using the AES-XTS data encryption algorithm. FileVault encryption keys are generated at different times depending on the scenario. According to the Apple Support documents12, FileVault encryption keys are generated in the following situations:
* During the first login by a user on the Mac: This happens when FileVault is turned on during the initial Setup Assistant process. The user's password and the hardware UID are used to protect the class key, which wraps the volume encryption key. The user's password is also used to generate a personal recovery key, which can be used to unlock the volume if the user forgets their password or their account is deleted.
* When a user turns on FileVault: This happens when FileVault is turned on later from the System Settings. The user's password and the hardware UID are used to protect the class key, which wraps the volume encryption key. The user's password is also used to generate a personal recovery key, which can be used to unlock the volume if the user forgets their password or their account is deleted. An anti-replay mechanism prevents the old key (based on hardware UID only) from being used to decrypt the volume.
* During user creation: This happens when a new user is added to the Mac after FileVault is turned on.
The new user's password and the hardware UID are used to protect the class key, which wraps the volume encryption key. The new user's password is also used to generate a personal recovery key, which can be used to unlock the volume if the user forgets their password or their account is deleted.
The other options are not correct because FileVault encryption keys are not generated in those situations.
When a user is deleted, their FileVault encryption key is removed from the Mac, but the volume encryption key remains the same. Setting the first user's password does not generate FileVault encryption keys unless FileVault is turned on during the Setup Assistant process or later from the System Settings. References: Intro to FileVault - Apple Support, Volume encryption with FileVault in macOS - Apple Support
NEW QUESTION # 61
Use this image to answer the question.
What should you do if you forgot your passcode and your iPhone is disabled?
- A. Connect your iPhone to your Mac, then use Apple Configurator to revive the device.
- B. Put your iPhone in recovery mode, then connect it to your Mac or PC to restore it.
- C. Force shutdown your iPhone and wait 10 seconds, then turn it back on.
- D. Wait until the Forgot Passcode? message appears, then follow the instructions.
Answer: D
NEW QUESTION # 62
Select the setting in the sidebar that you should use to turn on FileVault.
Answer:
Explanation:
Explanation:
On your Mac, choose Apple menu > System Settings, click Privacy & Security in the sidebar, then click FileVault on the right. (You may need to scroll down.) Click Turn On. You might be asked to enter your password.
NEW QUESTION # 63
Which two types of Activation Lock are available to organizations?
- A. Individual-linked
- B. User-linked
- C. Personal
- D. Device-linked
- E. Organization
Answer: B,D
Explanation:
Activation Lock is a feature that prevents unauthorized use of an Apple device after it has been erased. It is enabled automatically when a user turns on Find My on their device. However, for devices that are owned or managed by an organization, there are two types of Activation Lock available: device-linked and user-linked.
Device-linked Activation Lock requires Apple School Manager, Apple Business Manager, or Apple Business Essentials and an MDM solution. It allows the MDM solution to control turning Activation Lock on and off through server-side interactions, without depending on the user's Apple ID or Find My settings. The MDM solution creates and sends a bypass code to Apple servers when it needs to lock or unlock the device.
User-linked Activation Lock requires the user to have a personal Apple ID (not a Managed Apple ID) and to turn on Find My on their device. This method allows the user to lock an organization-linked device to their personal Apple ID if the MDM solution has allowed Activation Lock. The MDM solution should request and store a bypass code from the device before allowing the user to turn on Activation Lock. This bypass code can be used to turn off Activation Lock remotely with MDM, or directly on the device, if the user is unable to authenticate with their Apple ID. References:
* Activation Lock on Apple devices - Apple Support
* Activation Lock: How Apple Admins Can Manage It - Kandji
* Disable Activation Lock on Apple devices with Intune
NEW QUESTION # 64
Which macOS and iPadOS feature lets you use your iPad to extend or mirror the display on your Mac?
- A. Screen Sharing
- B. Universal Control
- C. Stage Manager
- D. Sidecar
Answer: D
Explanation:
Sidecar is a feature that lets you use your iPad as a display that extends or mirrors your Mac desktop. You can use Sidecar to work with different apps on the different screens, use the same app on both screens, or mirror the screens so that they show the same content. You can also use your Apple Pencil to draw, edit, or mark up documents on your iPad while seeing the updates live on your Mac. Sidecar requires macOS 10.15 or later and iPadOS 13 or later on supported models. You can use Sidecar wirelessly or with a USB cable. To use Sidecar, you need to select your iPad from the Display menu in Control Center or the menu bar on your Mac, or from the AirPlay menu on macOS Catalina. You can also use the sidebar and the Touch Bar on your iPad to access common Mac controls and app-specific commands. The other options are not the correct answer, as they have different functions or are not available on macOS and iPadOS.
* Universal Control is a feature that lets you use a single keyboard, mouse, or trackpad to control your Mac and iPad, with the iPad showing its own Home Screen and apps rather than the desktop and apps of your Mac. You can also drag and drop content between your devices. Universal Control requires macOS Monterey or later and iPadOS 15 or later on supported models.
* Screen Sharing is a feature that lets you remotely view or control another Mac or share your Mac screen with others over the internet. You can use Screen Sharing to help someone with a problem, collaborate on a project, or access your files and apps. Screen Sharing requires macOS 10.14 or later on both Macs, and an Apple ID or a local network connection.
* Stage Manager is not a feature on macOS or iPadOS. It is a feature on watchOS 8 or later that lets you control the camera and microphone on your iPhone from your Apple Watch. You can use Stage Manager to take photos, record videos, zoom in and out, adjust the exposure, mute the sound, and switch between the front and back cameras on your iPhone. References:
* Apple Device Support Exam Prep Guide, page 6
* Use an iPad as a second display for a Mac
* Use iPad as a second display for your Mac
* Sidecar: Turn an iPad Into a Secondary Mac Display
* Use Universal Control on your Mac and iPad
* Share the screen of another Mac
* [Use Stage Manager on your Apple Watch]
NEW QUESTION # 65
You use Apple Watch 6 to track your physical activity and health metrics, but you have some trouble seeing the screen and using the watch controls.
Which iPhone feature can you use to help you see and operate Apple Watch more easily?
- A. Voice Over
- B. Ask Siri
- C. Audio Descriptions
- D. Apple Watch Mirroring
Answer: A
NEW QUESTION # 66
Which disk format should you use to create a bootable macOS installer that includes macOS Recovery on an external storage device?
- A. APFS
- B. MacOS Extended
- C. APFS (Encrypted)
- D. Mac OS Extended (Encrypted)
Answer: B
NEW QUESTION # 67
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