[Aug-2021] HP2-H41 Dumps Full Questions - HP Sales Certified Exam Study Guide
Exam Questions and Answers for HP2-H41 Study Guide
NEW QUESTION 21
Upon what does the value of a business document depend? (Select two.)
- A. a simple calculation of distribution costs
- B. the intended purpose of the document
- C. the interpretation of the reader/user of the document
- D. the cost of the toner and paper used to print
Answer: B,C
NEW QUESTION 22
What is cross-selling?
- A. selling two different models of the same product
- B. expanding the business opportunity by providing the customer with three connectivity options
- C. expanding the business opportunity by extending more capabilities to the product
- D. including a color product in the offering
Answer: C
NEW QUESTION 23
Which technology leads to faster first-page-out times on HP LaserJet devices?
- A. HP ColorSphere toner
- B. HP Edgeline technology
- C. HP Instant-on Fuser
- D. HP Web Jetadmin
Answer: C
NEW QUESTION 24
Why did HP develop chemically grown toner with microscopic, spherical particles?
- A. to get a wider range of colors if using special printing paper
- B. to fuse toner much faster and achieve a higher printing speed
- C. to decrease the production costs of toner
- D. to allow toner particles to be placed very precisely on the page for high quality images
Answer: D
NEW QUESTION 25
What is the meaning of the T in the model name of HP DesignJet printers, such as HP DesignJet T2400 eMFP?
- A. Technical
- B. Turbo
- C. Torn cat series
- D. Thermal
Answer: D
NEW QUESTION 26
What is the name of the HP high quality and performance ink?
- A. HP Viverata
- B. HP PhotoREt
- C. HP ImageREt
- D. HP Vivera
Answer: D
NEW QUESTION 27
What are the categories of HP LaserJet and color LaserJet MFPs? (Select three.)
- A. Enterprise flow
- B. Pro
- C. Enterprise
- D. Home and home office
- E. ePrint public print locations
- F. Small and medium business
Answer: A,B,C
NEW QUESTION 28
Why is it important to understand the subtleties involved in the use of color in documents?
- A. Because certain colors cost more to print than others do
- B. Because some colors change when printed on certain types of media
- C. Because colors connote different meanings to people in various cultures
- D. Because HP printing devices are unable to reproduce some colors
Answer: C
NEW QUESTION 29
Which HP management tools make HP products easier to set up, use, and manage? (Select two.)
- A. Total Cost of Ownership calculator
- B. balanced deployment
- C. HP ImageREt technology
- D. HP Jetdirect networking
- E. HP Easy Printer Care
Answer: B,E
NEW QUESTION 30
What are the four categories of the HP imaging and printing solutions strategy?
- A. Manageability, security, mobility, and workflow
- B. Optimization, management, improvement, and version control
- C. Document management, version control, workflow improvement, and fleet management
- D. Courtesy, security, integrity, and robustness
Answer: A
NEW QUESTION 31
What is the primary reason you make more profit by attaching accessories to HP printer and MFP sales?
- A. Attaching accessories increases transaction time with a customer and increases opportunity to cross-sell.
- B. The margin on accessories is often much larger than on the core product.
- C. When customers use accessories, they use the product more which results in their buying more supplies.
- D. The accessories can be ordered from the web, so you do not have to spend time on it.
Answer: B
NEW QUESTION 32
Which statement is correct?
- A. HP only produces printers with refillable, modular toner systems to provide lowest cost per page (cpp).
- B. HP offers a mix of new and refilled cartridges to give customers the choice between high quality and lower prices.
- C. HP produces All-in-One LaserJet cartridges because they are easy to use and provide consistently high print quality.
- D. Third-party refilled and remanufactured cartridges are all produced in the same HP manufacturing plant.
Answer: C
NEW QUESTION 33
Which feature of HP MFPs can help a business to reduce its impact on the environment?
- A. HP Image REt technology
- B. Save to network folder
- C. Touch-to-print
- D. HP EveryPage technology
Answer: B
NEW QUESTION 34
Which types of media are compatible with HP DesignJet printers and MFPs?
- A. Cut sheet media only
- B. Cut sheet and rolled media
- C. Rolled media only
- D. Letter or A4 and Legal or A3
Answer: B
NEW QUESTION 35
What is part of a consultative sales situation?
- A. long-term focus
- B. limited customer interaction
- C. focus on the sale itself
- D. short-term focus
Answer: A
NEW QUESTION 36
Which technology does HP use to increase print speed and achieve page-wide InkJet printing?
- A. HP liquid crystal technology
- B. HP Piezo InkJet technology
- C. HP BubbleJet technology
- D. HP Scalable Print technology
Answer: D
NEW QUESTION 37
What is an important benefit of HP Instant-on Fuser technology?
- A. significant energy savings
- B. simple cleaning cycle
- C. no paper curl
- D. printing on continuous feed paper
Answer: A
NEW QUESTION 38
What is the key driver in a consultative type of sale?
- A. the product itself
- B. salesperson's victory
- C. perceived customer benefits
- D. short-term planning
Answer: C
NEW QUESTION 39
What are accurate descriptions of a first impression in business? (Select two.)
- A. always positive
- B. made in the first 5 to 30 seconds
- C. difficult to change
- D. easy to change
- E. based upon detailed information
Answer: B,C
NEW QUESTION 40
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