[2026] Verified Salesforce-Communications-Cloud Dumps Q&As - 1 Year Free & Quickly Updates
Latest 2026 Realistic Verified Salesforce-Communications-Cloud Dumps - 100% Free Salesforce-Communications-Cloud Exam Dumps
NEW QUESTION # 44
A company is selling voice products to business customers. The offer allows customers to select devices of various models. The product modeler intends to create a phone add-on product specification with voice offers with a cardinality that allows up to 700. Which of the three statement are valid regarding the product model in this scenario?
- A. Since the product model uses OOTB feature of EPC, MACD operations and decomposition are guaranteed to work well
- B. Modeling children with large cardinalities can result in processing inefficiencies for MACD operations.
- C. This type of modeling is not supported in EPC and modular should follow a flat modelling technique.
- D. Product Model use hierarchical modeling which is natively supports EPC
- E. Product model uses OOTB features from EPC. Decomposition may fail when the maximum number of products is processed.
Answer: B,D,E
NEW QUESTION # 45
UC is a communication service provider using communication cloud. UC done migration by successfully loading full data set into a Full copy sandbox with no errors. UC have started loading data in production.
What two action a consultant shall recommend once the load is completed in production?
- A. Analyze and resolve any errors that were encountered and perform additional data load for any failed records
- B. Inform the business that data migration is completed and errors resolved in development
- C. Raise support case to retrieve a data load report to summarize the data load.
- D. Validate that the resulting volumes in production match expectation, and spot check record for individual corrosiveness
Answer: A,D
Explanation:
Once the data load is completed in production, it ' s crucial to analyze and resolve any errors encountered (A) and validate that the data volumes match expectations, including spot checks for accuracy (B). These steps ensure the integrity and correctness of the migrated data in the production environment.References:Salesforce data migration best practices and validation techniques.
NEW QUESTION # 46
Infiwawe offers Internet and voice services to residential customers. In order to provision the services engineer have to visit the customer location and install the Modem, then provide the modem related data over phone and share the details required to sent to the fulfillment system. Infiwave has identified that having the technician provide the details in phone is error prone.
What two feature from Industries Order Management shall infiwave use to support this functionality and correct order capture.
- A. Implement push orchestration item, assign it to technician and configure omni scripts for the technician to fill details
- B. Implement a milestone orchestration item to execute request on the fulfillment system for activation
- C. Implement a callout orchestration item to execute a request on the fulfillment system for activation
- D. Implement a manual orchestration item, assign it to the technician and configure an omni scripts for the technician to fill details
Answer: C
NEW QUESTION # 47
Universal containers (UC) is a communication service provider using commination cloud. The provisioning system that activates the mobile service can take up to 10 minutes. How should a consultant design the orchestration for Mobile service?
- A. Configure an Autotask Orchestration Item to send to platform event, the enterprise Service Bus(ESB) will listen for the platform event and do a callback to the asynchronous Callback URL
- B. Configure a Callout Orchestration item using the enhanced system interface
- C. Configure a callout orchestration item using the default system interface to do a callout, configure a Push Event and have enterprise service Bus (ESB) do a callback to complete the push Event.
- D. Configure a callout Orchestration item using the asynchronous system interface to do a callout, and have the enterprise service bus (ESB) to do a callback to the asynchronous call back URL.
Answer: D
Explanation:
If the asynchronous response for the event is short, you can use the same callout to wait for the response. However, if the callout takes a long time, such as days, then it is best to use a push event to receive the response.
NEW QUESTION # 48
United Telecom (UT) has a high-level of customization in their exiting cultural landscape, which results in higher cost on maintenance and development. They have chosen communication cloud with an expectation that they will be able to drive down the operational cost.
What are the two option to achieve the expectation?
- A. Harmonize their business plan to reduce the complexity
- B. Handle the complex business processes manually outside the IT landscape.
- C. Assess the entire architecture and identify ways to replicate the legacy system in Communication Cloud.
- D. Access the entire architecture to identify application that can be decommission.
Answer: A,D
Explanation:
To drive down operational costs, harmonizing business processes to reduce complexity (C) and assessing the entire architecture to identify applications that can be decommissioned (D) are strategic actions. These approaches streamline operations and leverage the efficiencies of Salesforce Communications Cloud, reducing reliance on highly customized legacy systems.References:Best practices for digital transformation and Salesforce implementation strategies.
NEW QUESTION # 49
Acme technology is an internet service provider that has 20 distinct download and 10 upload speeds, unique billing code must be sent to billing system during fulfillment.
Which two actions should a consultant recommend for modeling the technical product catalog and decomposition relationship?
- A. Create a single CFS specifications and map the upload and download speeds. Retrieve the fulfillment details from the calculation matrix using a custom auto task
- B. Create a technical product catalog which maps 1:1 to the billing model. Use the out of the box tool to create product and generate billing code. Use unconditional decomposition relationships to select the correct technical product
- C. Create Multiple CFS specification where the billing code attribute is defined. Use attribute based decomposition relationship to map the various upload/download speeds to the billing code attribute
- D. Create a single CFS specifications and map the upload and download speeds. Retrieve the fulfillment details from the calculation matrix market using the integration procedure invoked by an auto task
Answer: A,C
NEW QUESTION # 50
A Large Tier 1 Telco with 20 million subscribers needs to move all of their customer data form legacy system to communication cloud. The team have discovered it would take a long time to migrate all the data over.
which approach should the fulfillment designer recommend as the migration strategy to ensure that all the orders uninterrupted through the salesforce platform during migration?
- A. Partition the data into logical blocks and run the migration in multiple stages over time, allowing for on demand migration for the non-migrated data to the legacy system
- B. Migrate Data on demand as orders are raised through the salesforce interface and implement a bulk migration strategy
- C. Partition the data into logical blocks and run the migration in multiple stages over time, allowing for on demand migration data when migrations occurs
- D. Disable the production system during off peak hours and migrate the data from the old system to the new system. Ensure both new and old system are online during Peak hours.
Answer: A
NEW QUESTION # 51
ABC cloud currently using communication cloud's order management (OM) to orchestrate orders, they also want to start using it for billing activation. ABC cloud's architecture principle is to use an Apigee (Middleware) layer between industries OM and any underlying systems. The billing system interface requires a series of callouts in order to place an order. Which solution should a consultant propose?
- A. Configure single synchronous callout task and push the entire payload for Apigee to split into series of calls. The asynchronous callout will accept synchronous response from apigee and asynchronous responses from Apigee about the result of the order submission.
- B. Configure single synchronous callout task and push the entire payload for Apigee to split into series of calls. Accept synchronous response from Apigee. Configure a Push Event for asynchronous response from Apigee about the result of the order submission.
- C. Configure an Autotask and integration procedure that orchestrate a series of calles to the billing system via Apigee.
- D. Configure a synchronous call out task for each request to the billing system as well as dependencies between those to orchestrate correct sequence
Answer: B
Explanation:
When integrating with a billing system that requires a series of callouts via a middleware layer like Apigee, configuring a single synchronous callout task to send the entire payload to Apigee (C) is efficient. Apigee can then manage the series of calls, and Salesforce Industries OM can handle asynchronous responses from Apigee regarding the order submission result through a configured Push Event. This setup ensures seamless integration and orchestration between Salesforce, Apigee, and the billing system.References:Salesforce Industries integration best practices and Apigee integration patterns.
NEW QUESTION # 52
The discovery phase has identified the industries order management should integrate with the provisioning system using HTTP protocol, however to activate the service the external system requires two HTTP requests passing formatted JSON payloads. A temporary identifier is returned from the first request and must be used on the second one, but it has no relevance to CRM. The provisioning system is known to reply within 750ms for each request. What are two out of the box options for integration within this system?
- A. Design integration procedure that makes both request and returns the result to order Management.
- B. Design for one callout each request and save the identifier in a non-assetizable attribute on the fulfillment request line
- C. Design for one callout each request and cache the identifier in memory
- D. Use Data raptor technology to make the request and return the response to order management
Answer: B,D
NEW QUESTION # 53
Universal container (UC) is implementing communication cloud and the business is asking a consultant to migrate all orders from the last 5 years, which will include millions of orders. What are three valid points consultant should raise in this scenario?
- A. This would require migrating all products sold within last 5 years, including those that are no longer sold.
- B. Migrating millions of records may reduce query performance due to large data volumes
- C. There is a need to raise a support case two weeks before the data load so that salesforce can monitor the performance
- D. Migrating millions of records will cause Order Management to fail during processing due to large volume
- E. Migrating Assets instead of orders would provide more business Value.
Answer: A,B,C
Explanation:
When considering migrating millions of orders, consultants should be aware of potential impacts on system performance (C) and the necessity of including all relevant products in the migration (D). While Salesforce can handle large data volumes, it ' s crucial to coordinate with Salesforce support (A) to ensure system stability and performance during extensive data migrations. Migrating assets might provide more business value (E), but this depends on the specific business needs and data relevance.References:Salesforce best practices for large data volume management and migration strategies.
NEW QUESTION # 54
A developer has modified the EPC price amount of one mobile device using the product designer from communication cloud. After the price have been changed the developer wants to check the previous EPC price amount to track pricing matrices and get some forecast matrices. How can developer check the previous price amount on the mobile device?
- A. Use price list history checking the changes done after having enabled the track field history on the Price list entry object
- B. Use the versioning feature and comparing the prices for the version product after having enabled the feature
- C. Use EPC project feature checking the changes done for the defaulted project after having enable the feature
- D. Creating a new customer field on price list Entry and populating it with the trigger that was created before changing the price
Answer: C
NEW QUESTION # 55
ABC telecom wishes to offer certain offers to retain its outgoing customers. They would like to give pricing adjustments across the catalog. They also want their agent to have the ability to give runtime adjustments and wish to have the approval process defined around the same. Which features should the consultant suggest to address the above requirements.
- A. Promotions
- B. Discounts.
- C. Adjustment using Context rules
- D. Customizations using CPQ Hooks
Answer: B,C
Explanation:
To offer pricing adjustments across the catalog and enable agents to provide runtime adjustments with an approval process, utilizing Discounts (A) and leveraging Adjustment using Context Rules (B) are recommended. These features allow for the flexible application of price adjustments based on predefined criteria and real-time decisions, with the capability to enforce approval workflows for certain adjustment levels.References:Salesforce CPQ documentation on discounts, context rules, and approval processes.
NEW QUESTION # 56
Has commercial attribute called "access Type" on the internet offers with two values, namely DSL and Fiber.
UC has requirement to model routers as technical products and offer either a DSL or a fiber router based on the "access type" value. What kind of decomposition relationship should a consultant recommend to achieve this requirement?
- A. M:1
- B. M:M
- C. 1:1
- D. 1:M
Answer: C
Explanation:
For modeling routers based on the " access type " (DSL or Fiber), a 1:1 decomposition relationship is appropriate. This ensures that for each internet offer (DSL or Fiber), a corresponding router (DSL or Fiber router) is uniquely associated, allowing for precise matching of technical requirements based on the commercial offer selected.References:Salesforce product catalog and decomposition relationship guidelines.
NEW QUESTION # 57
Universal containers (UC) provides internet service and recently purchased Industries order Management (OM) licenses for their B2B use cases. They have the following requirements:
*Product must be grouped during decomposition in order to send products to the billing system based on location
*After grouping the ordered items based on location, send the respective codes to same billing system for each location Which three steps should a consultant take when designing a solution for these requirement?
- A. Split the order into multiple order and group order items based on the service location
- B. Create a decomposition for each service so that it has its own Fulfillment Request and create a Callout task for each of them
- C. Use the CPQ multisite feature and group the service locations and create orders for each group
- D. After splitting the order create one fulfillment request for each location by creating Orchestration scenarios for each other items
Answer: A,B,D
Explanation:
For UC ' s requirement to group products during decomposition based on location and send codes to the billing system, splitting the order into multiple orders based on service location (A), creating a unique decomposition for each service with its own fulfillment request and callout task (B), and creating an orchestration scenario for each grouped order item after splitting the order (D) are recommended steps. This approach ensures that products are grouped and processed according to location, allowing for efficient and accurate billing system integration.References:Salesforce Communications Cloud documentation on order management, decomposition, and orchestration.
NEW QUESTION # 58
An organization is requesting a negotiated price from UT in their quote for the order which two business flows should UT have in place in communication cloud to meet the customer requirement?
- A. Design a quoting flow to negotiate price and discount approval process.
- B. Design a contract creation and contract renewal flows
- C. Design opportunity management flows and convert the opportunity to quote.
- D. Design order capture and order fulfillment flows
Answer: A,C
NEW QUESTION # 59
United Telecom has completed the high level design (HLD) phase and has information about the objects involved, data volumes, and file requirements, which three steps should a consultant take to assess the storage need on communication cloud.
- A. Access the archiving strategy and determine how storage will be cleared though archiving.
- B. Analyze an external data storage system for more cost effective data storage
- C. Analyze the storage usage of the existing legacy system
- D. Identify the storage needs between data storage and file storage.
- E. Calculate the file and data storage required based on required data volume and file attachment requirements.
Answer: A,C,E
NEW QUESTION # 60
UT have finalized a design for launching sales & self-service channels to enhance user experience. Which two out of box capabilities should UT should use to support customers through multiple channels.
- A. Digital commerce SDK
- B. Custom API via lightening Out
- C. Digital Commerce API
- D. Cart Based API using Omni Out
Answer: A,C
Explanation:
To enhance user experience across sales and self-service channels, UT should utilize Digital Commerce SDK (B) and Digital Commerce API (C). These out-of-the-box capabilities enable the development of customized digital commerce experiences, supporting customers through various channels efficiently.References:
Salesforce Industries Digital Commerce documentation and API guides.
NEW QUESTION # 61
United Telecom has initiated high speed offerings on communication cloud after upgrading its network.
Which out of the box MACD process should UT consider when upgrade existing assets to high speed offers for interested customer.
- A. Disconnect and New order
- B. Apply Promotion
- C. Modify Order
- D. Change of Plan
Answer: D
Explanation:
For United Telecom ' s need to upgrade existing assets to high-speed offerings, the " Change of Plan " MACD process is the most fitting. This out-of-the-box functionality allows for the modification of an existing customer ' s service to a new plan, such as upgrading to a higher-speed internet service, in a seamless and efficient manner, without the need for a complete disconnect and new order.References:Salesforce documentation on MACD (Move, Add, Change, Disconnect) processes within the Communications Cloud.
NEW QUESTION # 62
An ABC telecom customer ordered an internet bundle along with router in their first order. At later date, the customer ordered another internet bundle. Their existing router supports all services. What should be the scope of technical product so that the decomposition process generates fulfillment request lines (FRL) based on the exiting inventory item?
- A. Account Scope
- B. Top Order Item Scope
- C. Downstream Order Item Scope
- D. Order Item Scope
Answer: C
Explanation:
In the scenario where an ABC telecom customer orders additional services that can be supported by existing equipment (like a router supporting multiple internet bundles), the " Downstream Order Item Scope " is the most appropriate. This scope ensures that the decomposition process generates Fulfillment Request Lines (FRLs) considering the existing inventory item, avoiding unnecessary provisioning of new equipment and leveraging existing assets efficiently.References:Salesforce Communications Cloud documentation on product modeling and order management processes.
NEW QUESTION # 63
UT required bulk ordering to be implemented in communication cloud base to capture order broadband speed to its customer and applying promotions.
Which two steps should consultant take to perform the impact assessment for bulk ordering in communication cloud
- A. Identify the volume and access feasibility from a platform governor limit perspective (CPU time, Database utilization)
- B. Evaluate the various business scenarios for bulk orders in order design automation for order capture and orchestration
- C. Identify the business rules need to be implemented for creation and fulfillment of bulk orders.
- D. Evaluate the various business scenarios for bulk orders in order to access platform governor limits (CPU time, Database utilization)
Answer: A,C
NEW QUESTION # 64
ABC telecom offer advanced B2B connectivity products to companies with multiple service quotes in different regions based quotes and 1000 line items per quote.
Which application suits supports this scnerio?
- A. Enterprise sales management
- B. Multiple subscription management
- C. Advertising sales management
- D. Subscriber lifecycle management
Answer: A
Explanation:
Enterprise Sales Management (A) is suited for managing advanced B2B connectivity products, especially for companies with complex quoting needs across multiple regions and a high volume of line items per quote, offering robust capabilities to handle such scenarios efficiently.References:Salesforce Enterprise Sales Management documentation and capabilities overview.
NEW QUESTION # 65
Universal containers (UC) is a communication service provider using commination cloud. UC gathered the following from their sales agent about their current legacy system quoting and order capture flows
* They often need to refer back to their documents for routine customer requests
* They are able to handle the majority of customer request themselves despite of current challenges
* Routine customer requests require many clicks and they want the new system to focus user experience.
One of the common MACD transactions is to increase the quality of the assets What approach should a consultant recommend for designing the quoting and order capture flow in communication cloud to alleviate the agents' feedback while minimizing implementation efforts?
- A. Leverage omni scripts for all used cases to minimize the training efforts for the sales agents.
- B. Leverage the CPQ cart for all cases minimize the implementation effort
- C. Leverage guided selling OmniScripts for common use cases and the CPQ cart for other use cases.
- D. Build a custom CPQ Cart using FlexCards and LWC to align to the legacy systems UI
Answer: C
NEW QUESTION # 66
UC rolling out products to the market in multiple go live iterations. Top offer sold is mobile followed by TV, during discovery phase it was identified that regardless of the top offer sold. Same activity of sending out a notification email to the account.
Which two ways consultant model the orchestration to make it reusable, have the least amount of time to go live and require minimal maintenance over time?
- A. Create a product class and assign it to all top level offers, create orchestration plan with a scenario on a product
- B. Create a decomposition relationship for each product offer to a CFS specific for the notification email orchestration plan with a scenario on the CFS
- C. Use product class to decompose each top offer to a CFS specific for the notification email orchestration plan with a scenario on the CFS
- D. Create an orchestration plan and define a scenario for each top product offer
Answer: A,C
NEW QUESTION # 67
United Telecom has release plan for their digital transformation it includes both legacy CRM and their new communication cloud, both of which will be active until the digital transformation is complete.Customer data from the legacy CRM will be migrated into communication cloud as part of first phase of the digital transformation project. There are business critical operations that will remains active in legacy CRM after the first phase of project. Which strategy should a consultant recommended to keep the customer data to sync between the legacy CRM and communication cloud?
- A. Synchronize real time customer data between the two CRMs when updated happens in either of the two CRMs
- B. Introduce customer data management system as a part of digital transformation to keep customer data up to date
- C. Allow updated on Customer Data only on Communication cloud and synchronize the update to the legacy CRM
- D. Synchronize real time customer data between the two CRMs at the end of business day using batch updates.
Answer: A
Explanation:
To keep customer data synchronized between the legacy CRM and Salesforce Communications Cloud during a phased digital transformation, real-time data synchronization when updates occur in either system (A) is the most effective strategy. This ensures that customer data remains consistent and up-to-date across both platforms, facilitating seamless operations and data integrity throughout the transformation process.
References:Best practices for CRM data synchronization and Salesforce integration patterns.
NEW QUESTION # 68
......
Salesforce-Communications-Cloud Dumps PDF and Test Engine Exam Questions: https://www.newpassleader.com/Salesforce/Salesforce-Communications-Cloud-exam-preparation-materials.html
Get 2026 Updated Free Salesforce Salesforce-Communications-Cloud Exam Questions and Answer: https://drive.google.com/open?id=1fk_GAuuKBVrMfj05Z1gRl5b39co4bgdH