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IBM M8010-246 Exam Syllabus Topics:

IBM Smarter Commerce Sales Mastery Test v1 Sample Questions:

1. What is global visibility of purchase transaction required for?

A) Merchandise assortment management.
B) Cross-channel fulfillment.
C) A & B
D) Cross-channel returns management.

2. Which of the following is a direct benefit that supply chain visibility provides with respect to inbound flow of goods?

A) Reduce stock-outs and expediting costs.
B) Exceed customer expectations.
C) Decreased returns.
D) Increased inventory turns.

3. Which one of these software solution components providing business capabilities is
NOT part of the 'Service' Offerings?

A) ILOG
B) IBM Case Manager
C) Unica
D) Retail Store Solutions

4. While they each can be deployed to support other non-IBM platforms, what is the key synergy in a joint WebSphere Commerce and Coremetrics deployment?

A) Support for social networks, affiliates, and content aggregators.
B) Recognized best of breed web analytics and 1:1 marketing.
C) Recognized best of breed customer interaction platform.
D) Rapid time to value, based on pre-integration and common marketing constructs.

5. You can create a powerful self-service experience for the customer using?

A) The IBM Enterprise Service Process Manager
B) The IBM Customer Service System
C) The IBM Commerce Framework
D) The IBM Customer Experience Suite

Solutions: