Exam Name: ITIL 4 Specialist: High-Velocity IT
Certification Provider: Peoplecert
Corresponding Certification: Peoplecert ITIL
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Check Updated on: Sep 15, 2026
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Peoplecert ITIL-4-HVIT Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Guiding Principles for High-Velocity IT | - DevOps culture - Continuous improvement - Application of ITIL guiding principles - Agile methods - Lean practices |
| Contribute to Value with Digital Products | - Valuable investments - Assured conformance - Co-created value - Fast development - Resilient operations |
| Understand High-Velocity IT Concepts | - Digital products - High-velocity IT - Digital organization - IT transformation - Digital transformation - Digital technology |
| High-Velocity IT Techniques and Practices | - Cloud computing - Security and risk management - Architecture and design - Automation - Testing and validation |
| Digital Product Lifecycle | - Service value creation - Digital product lifecycle - ITIL operating model - Value streams |
Peoplecert ITIL 4 Specialist: High-Velocity IT Sample Questions:
What does a digital organization have to do to create or maintain a competitive advantage?
- A. Change how the IT function develops products and services
- B. Provide multiple, integrated support channels for products and services
- C. Use digital products to automate interactions with consumers
- D. Deliver innovative new products and services quickly and reliably
Correct Answer: D 🗳️
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A financial institution has created an app for end users to access their accounts. The software product owner is trying to decide which feature they should invest in next.
Which technique would BEST help with this decision?
- A. Minimum viable approach
- B. Continuous testing
- C. Definition of done
- D. A/B testing
Correct Answer: D 🗳️
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An organization has well-documented service continuity plans, which include manual actions to move some service provision to a secondary site. During a recent fire in the organization's primary site, the manual actions were not performed.
What should the 'service continuity management' practice have recommended to prevent this situation?
- A. Performing a business impact analysis
- B. Documenting return to normal operations
- C. Conducting command post exercises
- D. Improving monitoring for continuity events
Correct Answer: C 🗳️
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Which TWO statements about the service value chain are CORRECT?
1. The service value chain describes the activities that are required
to effectively manage products and services
2. The service value chain provides a fixed sequence of activities that are required to design products and services
3. The service value chain describes a detailed model of the activities performed by each technical team
4. The service value chain is a model on which the steps in a value
stream are based
- A. 1 and 4
- B. 2 and 3
- C. 1 and 2
- D. 3 and 4
Correct Answer: A 🗳️
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An organization has received feedback from its customers that the latest release of its product lacks valuable features. It was discovered that the key members of the software development team had been working on other tasks.
How does 'portfolio management' contribute to ensuring that the team is working on tasks that contribute to the organization's strategy?
- A. It helps the team to document customer requirements
- B. It provides the business case needed to gain funding for the team
- C. It provides the governance needed for the team to operate
- D. It helps the team to prioritize backlog items
Correct Answer: D 🗳️
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