Instant Download Nortel : 920-105
Check Updated on: Aug 04, 2026
No. of Questions: 52 Questions & Answers with Exam Engine
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Nortel 920-105 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Maintenance and Monitoring | - Backup and recovery procedures - Performance tuning and optimization - System monitoring tools and logs |
| Topic 2: Troubleshooting and Support | - Common installation and runtime issues - System health verification - Error diagnostics and resolution |
| Topic 3: Configuration and Administration | - User and role management - Queue and routing configuration - Agent and skillset configuration |
| Topic 4: Call Center Server Architecture | - Symposium Call Center components overview - Call routing and call processing fundamentals - Server roles and system architecture |
| Topic 5: Installation and Deployment | - Initial system configuration - Hardware and software prerequisites - Installation procedures for Symposium Call Center Server |
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