Exam Name: IBM SureMark Printers Models 2xR and 1xR Sales Mastery
Certification Provider: IBM
Corresponding Certification: Retail Store Solutions Sales Mastery
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Updated: Sep 22, 2026
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IBM M6040-420 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Software & OS Compatibility | 20% | - 4690 OS compatibility and CSD levels - Supported operating systems and drivers - Code page and international language support |
| Topic 2: Product Overview & Positioning | 25% | - Target market and use cases - SureMark 2xR and 1xR series positioning - Replacement models and upgrade paths |
| Topic 3: Features & Technical Specifications | 35% | - MICR, barcode, and graphic support - Interface and connectivity options - Print speed and resolution - Light-Path diagnostics and reliability |
| Topic 4: Sales & Support Strategy | 20% | - Competitive advantages - Basic troubleshooting and serviceability - Installation and configuration overview |
IBM SureMark Printers Models 2xR and 1xR Sales Mastery Sample Questions:
Which two improvements in the new SureMark Printers are particularly important to multinational retailers and those operating in Asia?
- A. increased user memory
- B. faster print speed
- C. increased number of supported code pages
- D. drop in paper loading
Correct Answer: A,C 🗳️
Explanation: Only visible for NewPassLeader members. You can sign-up / login (it's free).
Which two current models does the SureMark printer model 1NR replace?
- A. TM7
- B. TJ6
- C. TF6
- D. TI5
Correct Answer: C 🗳️
Explanation: Only visible for NewPassLeader members. You can sign-up / login (it's free).
What are two serviceability enhancements of the 1NR and 2xR models over the previous SureMark models?
- A. faster print speed
- B. support for polymer film media
- C. snap-together covers
- D. virtually tool-free design
Correct Answer: A,C 🗳️
Explanation: Only visible for NewPassLeader members. You can sign-up / login (it's free).
Which SureMark printer model is recommended for a retailer who needs a dual-station
printer with check imaging function?
- A. TI9
- B. 2NR
- C. 2CR
- D. 1NR
Correct Answer: C 🗳️
Explanation: Only visible for NewPassLeader members. You can sign-up / login (it's free).
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