Exam Name: Salesforce Certified Platform Strategy Designer
Certification Provider: Salesforce
Corresponding Certification: Salesforce Strategy Designer
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Updated: Sep 28, 2026
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Salesforce Plat-UX-102 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Design | 30% | - Business and Technical Capabilities
|
| Leveraging Adjacent Roles/Skills | 19% | - Knowledge and Skill Infusions
|
| Discovery | 32% | - Ethics and Values
|
Salesforce Certified Platform Strategy Designer Sample Questions:
Cloud Kicks (CK) wants to launch a new application that will change the processes and operating procedures within the organization. To propose a rollout of the new application, CK ' s design team plans on building and testing a Minimum Viable Product (MVP). Which outcome should the team focus on when defining the MVP?
- A. Testing an outline of all features and possibilities of the product
- B. Validating or invalidating the essential features of the product
- C. Assessing essential features of the product with a large group of users
Correct Answer: B 🗳️
Explanation: Only visible for NewPassLeader members. You can sign-up / login (it's free).
Cloud Kicks (CK) wants to prototype and test the value proposition for a potential new business venture.
When gathering customer feedback on the prototype, which question should CK seek answers to when determining if the business model is viable?
- A. How would customers improve the experience?
- B. What are customers willing to pay?
- C. Would customers recommend this to a friend?
Correct Answer: B 🗳️
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A cross-disciplinary team at Cloud Kicks has to synthesize top customer quotes and insights from research and turn them into design opportunities. Which question should the team use to prioritize insights?
- A. Is our technology capable of supporting this need?
- B. What will bring in the most revenue?
- C. How will this improve the customer experience?
Correct Answer: C 🗳️
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Cloud Kicks ' strategy designer needs to communicate a new product vision but is only able to access key stakeholders virtually. Which technique should the designer use to ensure the audience remains engaged?
- A. Ensure half of the meeting time is dedicated to answering questions.
- B. Ask open ended questions to the audience to maintain their involvement.
- C. Turn the camera off so the audience can focus on the slides presented
Correct Answer: B 🗳️
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Cloud Kicks is going to conduct research with users of its products to better understand their needs. What are some safeguards that should be put in place to ensure the research is conducted ethically?
- A. A customer journey map, research scenario, and a RAID log
- B. A code of conduct, ethics training, and a research data handling policy
- C. A hypothesis, project plan, and financial reimbursement for users
Correct Answer: B 🗳️
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