The C-TCRM20-71 exam is a SAP certification exam validating the SAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0 EhP1 syllabus shown above. It belongs to these credential paths: SAP Certified Application Associate - CRM, SAP CRM 7.0 Series Certifications. Candidates in 2026 start with NewPassLeader's 95 practice questions, available as a printable PDF, a Windows Desktop Test Engine, and an Online Test Engine — three versions of the same materials.

The official SAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0 EhP1 outline defines 7 domains. The leading three are SAP CRM Basic Functions (12%), Special Processes & Service Management (8-12%), and SAP CRM Interaction Channels (12%). The full list is in the topics section above, and NewPassLeader's 95 practice questions cover each one.

No formal prerequisites recommended; basic understanding of SAP CRM and business processes is advised Since requirements change over time, confirm the latest on the official SAP exam page before scheduling.

Three versions of the same study materials: a printable, expert-prepared PDF with free demo download and instant access; a Desktop Test Engine for Windows with customizable simulation and timed modes that works offline; and an Online Test Engine for any browser on Windows, Mac, Android, and iOS with test history and performance review. All 95 practice questions are identical across versions. Every purchase includes 365 days of free updates, a 50% renewal discount afterward, and unlimited computer installations.

The SAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0 EhP1 exam requires 63% to pass, and registration costs Approx. $500 USD / €450 EUR (varies by region). A failed attempt means paying the same fee again — a readiness check with the NewPassLeader engines before booking is the cheaper option.

SAP recommends these training resources for the SAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0 EhP1 exam:

• SAP CRM Fundamentals Training
• SAP CRM 7.0 EhP1 Academy

Follow the training with steady self-testing — the 95 practice questions from NewPassLeader help you apply theory and fill any gaps the training leaves.

The SAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0 EhP1 exam contains 80-95 to complete within 180 minutes. Timed simulation in the NewPassLeader Desktop Test Engine teaches that rhythm before exam day does.

NewPassLeader issues a full refund if you take the SAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0 EhP1 exam within 60 days of purchase and do not pass. The policy does not apply if the exam is taken within 3 days of purchase, if the exam was never actually taken, or to free materials or expired orders, and the candidate name must match the payer name. Submit a scan of your enrollment slip and the official Score Report PDF within 2 days of the exam; claims are processed within 7 days. Alternatively, exchange for two free exam products of equal value and keep your original update service. Orders arrive by email within 1 minute — contact support if nothing arrives within 2 hours.

Online proctored via SAP Certification Hub or onsite at authorized test centers Register for the SAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0 EhP1 exam through these official channels:

• SAP Training & Certification Shop
• SAP Learning Hub

After booking, NewPassLeader delivers your practice questions within 1 minute — preparation starts the same day.