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Microsoft Dynamics CRM 2011, Customization and Configuration Sample Questions:

1. In Microsoft Dynamics CRM 2011, you import a managed solution that changes the Account Territory field name in the Account entity to Sales Area. You plan to import another managed solution in which the Account Territory field name is changed to Neighborhood. What will happen if you import the second managed solution?

A) The managed solution will be imported and the Account entity will contain both fields, Sales Area and Neighborhood.
B) The managed solution will be imported, and the field name will change to Neighborhood.
C) The managed solution will not be imported.
D) The managed solution will be imported, and the field name will remain Sales Area.

2. In Microsoft Dynamics CRM 2011, you import a managed solution that includes a custom entity named Locations. All the customization capabilities for the Locations entity other than Can Change Additional Properties are set to False. Which of the following new items can be created for the Locations entity?

A) Charts
B) Fields
C) Views
D) Forms

3. You deploy a managed solution that allows form customization. A customer adds tabs and fields to several forms. You add a field to a form that has been customized by a customer, and export a new version of the managed solution. Which options are available when you import the managed solution?

A) You must overwrite or maintain all customizations.
B) You can overwrite selected customizations.
C) You can overwrite selected customizations and maintain selected customizations.
D) You can maintain selected customizations.

4. Which of the following statements about Microsoft Dynamics CRM 2011 managed solutions are true? (Choose all that apply.)

A) A managed solution cannot be deleted.
B) A managed solution can be exported after it has been imported.
C) A managed solution is automatically published after it has been imported.
D) Deleting a managed solution uninstalls all of its components.

5. You are creating a custom field in Microsoft Dynamics CRM 2011. You need to limit the valid entries for the field to Available, Scheduled, Tentative, and Unavailable. Which data type should you use for the field?

A) Single Line of Text
B) Status
C) Option set
D) Lookup

Solutions: