Exam Name: Lync 2013 Depth Support Engineer Exam
Certification Provider: Microsoft
Corresponding Certification: Microsoft Lync Server
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The exam room is short; the career after it is long. NewPassLeader prepares you for both — 114 practice questions for the Microsoft Lync 2013 Depth Support Engineer exam that test the same knowledge the job will ask for later.
Microsoft 074-338 Exam Overview:
| Certification Vendor: | Microsoft |
|---|---|
| Exam Name: | Lync 2013 Depth Support Engineer |
| Exam Number: | 74-338 |
| Real Exam Qty: | 45-60 |
| Available Languages: | Chinese (Simplified), English, Japanese |
| Exam Format: | Multiple choice, Scenario-based, Multiple response |
| Exam Price: | $150 USD |
| Passing Score: | 700 (scale 0-1000) |
| Exam Duration: | 100-120 |
| Related Certifications: | Microsoft Lync Server 2013 MCSE: Unified Communications |
| Certificate Validity Period: | Retired; previously valid for 3 years |
| Recommended Training: | Microsoft Official Course 20338: Lync Server 2013 Depth Support |
| Exam Registration: | Pearson VUE Registration |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Proctored online or at Pearson VUE test centers |
| Pre Condition: | Recommended: Exam 70-334 (Core Solutions of Microsoft Lync Server 2013), Exam 70-335 (Enterprise Voice & Online Services with Microsoft Lync Server 2013), and 2+ years of Lync Server support experience |
| Official Syllabus URL: | https://learn.microsoft.com/en-us/previous-versions//dn245118(v=technet.10) |
Microsoft 074-338 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Troubleshoot Conferencing and Collaboration | 25% | - Dial-in conferencing access - Audio/video quality and media flow - Meeting join and connectivity - Application sharing and Office Web Apps integration |
| Troubleshoot Enterprise Voice | 30% | - Mediation Server and gateway connectivity - Media quality and codec issues - Call routing and dial plans - Response Group and Call Park service - Call Admission Control (CAC) and QoS |
| Troubleshoot Infrastructure and Core Components | 25% | - Front End, Back End, and Edge Server problems - Topology and configuration issues - Central Logging Service and monitoring tools - Certificates, DNS, and authentication |
| Troubleshoot IM and Presence | 20% | - Persistent Chat problems - Sign-in and registration failures - Presence status inconsistencies - IM delivery and federation issues |
074-338 Exam FAQ: Try It First
Proctored online or at Pearson VUE test centers Register for the Microsoft Lync 2013 Depth Support Engineer exam through these official channels:
After booking, NewPassLeader delivers your practice questions within 1 minute — preparation starts the same day.
NewPassLeader issues a full refund if you take the Microsoft Lync 2013 Depth Support Engineer exam within 60 days of purchase and do not pass. The policy does not apply if the exam is taken within 3 days of purchase, if the exam was never actually taken, or to free materials or expired orders, and the candidate name must match the payer name. Submit a scan of your enrollment slip and the official Score Report PDF within 2 days of the exam; claims are processed within 7 days. Alternatively, exchange for two free exam products of equal value and keep your original update service. Orders arrive by email within 1 minute — contact support if nothing arrives within 2 hours.
The Microsoft Lync 2013 Depth Support Engineer exam requires 700 (scale 0-1000) to pass, and registration costs $150 USD. A failed attempt means paying the same fee again — a readiness check with the NewPassLeader engines before booking is the cheaper option.
The official Microsoft Lync 2013 Depth Support Engineer outline defines 4 domains. The leading three are Troubleshoot IM and Presence (20%), Troubleshoot Enterprise Voice (30%), and Troubleshoot Infrastructure and Core Components (25%). The full list is in the topics section above, and NewPassLeader's 114 practice questions cover each one.
The Microsoft Lync 2013 Depth Support Engineer exam contains 45-60 to complete within 100-120. Timed simulation in the NewPassLeader Desktop Test Engine teaches that rhythm before exam day does.
Recommended: Exam 70-334 (Core Solutions of Microsoft Lync Server 2013), Exam 70-335 (Enterprise Voice & Online Services with Microsoft Lync Server 2013), and 2+ years of Lync Server support experience Since requirements change over time, confirm the latest on the official Microsoft exam page before scheduling.
Three versions of the same study materials: a printable, expert-prepared PDF with free demo download and instant access; a Desktop Test Engine for Windows that simulates the real exam with two practice modes and works offline; and an Online Test Engine for any browser on Windows, Mac, Android, and iOS with test history and performance review. All 114 practice questions are identical across versions. Every purchase includes 365 days of free updates, a 50% renewal discount afterward, and unlimited computer installations.
The 074-338 exam is a Microsoft certification exam validating the Microsoft Lync 2013 Depth Support Engineer syllabus shown above. It belongs to these credential paths: Microsoft Lync Server 2013, MCSE: Unified Communications. Earning it in 2026 demonstrates ability in a form employers recognize — and NewPassLeader prepares candidates with 114 practice questions in PDF, Desktop Test Engine, and Online Test Engine formats.
Microsoft recommends these training resources for the Microsoft Lync 2013 Depth Support Engineer exam:
Follow the training with steady self-testing — the 114 practice questions from NewPassLeader help you apply theory and fill any gaps the training leaves.
Microsoft Lync 2013 Depth Support Engineer Sample Questions:
You support a customer whose network environment includes Microsoft Lync Server 2013. The Global client policy is set up for web search and file download. Each department within the company is on its own subnet. The switches are configured with Access Control Lists (ACL) that are limiting access to other subnets, including the one on which the Lync 2013 servers reside. Users in the company's accounting department report that new internal users are not showing up in their Lync
2013 searches. These users are internal, and there are no Lync Director servers deployed. You need to ensure that users in the accounting department are able to find new users when they search the Lync address book. What should you do?
- A. Run the Set-CsClientPolicy -Identity Global -AddressBookAvailability FileDownloadOnly cmdlet.
- B. Browse to %LOCALAPPDATA%\Microsoft\Communicator\<sipaddress>, delete the GalContacts.db file, and then close and reopen Lync 2013.
- C. Allow TCP port 4443 to the internal web services' fully qualified domain name (FQDN) configured in Lync Topology Builder.
- D. Allow TCP port 443 to the internal web services' fully qualified domain name (FQDN) configured in Lync Topology Builder.
Correct Answer: D 🗳️
You support a customer whose Microsoft Lync Server 2013 environment includes:
-A single Standard Edition server,
-A single consolidated Edge server, and
-A single Forefront Threat Management Gateway 2010 server that is acting as an
HTTP(S) reverse proxy.
A user reports that his attempts to join an online meeting by clicking the Join
Online Meeting link are unsuccessful. Your need to troubleshoot the Join Online
Meeting functionality from this workstation without using the installed Lync 2013
client. You need to achieve this goal by using the least amount of administrative
effort. What should you do?
- A. Uninstall the Lync 2013 client, open Internet Explorer, and then enter the URL of the online meeting into the Address bar.
- B. Open the Lync Options menu and set the Logging in Lync option to Full.
- C. Open Internet Explorer, type the URL of the online meeting into the Address bar, and then append ?sl=l to the URL.
- D. Open the Lync Options menu and select Join meeting audio from: Lync.
Correct Answer: C 🗳️
DRAG DROP You support Microsoft Lync Server 2013 servers in your customer's company network.
All computers in the network are members of an Active Directory Domain Services (AD DS) domain named corp.contoso.com.
The Session Initiation Protocol (SIP) domain name is contoso.com. You configure the Autodiscover service to support external mobile device users. Mobile device users running Windows Phone or Apple iOS report that they are unable to sign in to the Lync Mobile Client. You verify that you are able to
-Establish a telnet session from an external computer to host lyncdiscover.contoso.com on port 80.
-Sign in to Lync by manually entering the URL https://lync.contoso.com/Autodiscover/autodiscoverservice.svc/Root. You need to ensure that external users running Windows Phone or Apple iOS are able to automatically sign in to Lync. Which three steps should you perform in sequence? (To answer, move the appropriate three actions from the list of actions to the answer area and arrange them in the correct order.)
Correct Answer:
Explanation:
Box 1:
Box 2: Assign the certificate to the Front End pool servers.
Box 3: Restart Lync services
Note:
*The subject alternative name list on certificates used by the external web services
publishing rule must contain a lyncdiscover.<sipdomain> entry for each SIP domain within your organization.
Incorrect:
*This is not a topology change Reference: Planning for Autodiscover
You support a customer who administers Microsoft Lync Server 2013 Enterprise servers in his company. The pool named lync.contoso.com is configured with the session initiation protocol (SIP) domain contoso.com. The internal split-DNS domain
contoso.com contains the following records: _gc._tcpSRV priority 0, weight 100, port 3268 dc1.contoso.com_ldap._tcpSRV priority 0, weight 100, port 389 dc1.contoso.com_kerberos._tcpSRV priority 0, weight 100, port 88 dc1.contoso.com_sipinternal._tcpSRV priority 0, weight 0, port 5061, lync.contoso.com _sip._tlsSRV priority 0, weight 0, port 5061, lync.contoso.com EnterpriseCA A 192.168.10.5Admin A 192.168.10.10Lync A 192.168.10.10Lyncdiscoverinternal A 192.168.10.10Exchange2010 A 192.168.10.4OWA A 192.168.10.4DC1 A 192.168.10.3Sip A
192.168.10.10 Users who are running Lync Mobile on their mobile devices report that when they attempt to retrieve calendar information, they receive an error that references a Microsoft Exchange Web Services connectivity issue. You need to ensure that users are able to receive calendar information from Lync Mobile devices. What should you do?
- A. Create the following service record in DNS: _lyncdiscover._tcp.contoso.com SRV Priority 0, weight 0, port 5061, Lync.contoso.com
- B. Create the following host record in DNS: Autodiscover.contoso.com A 192.168.10.4
- C. Reconfigure Dynamic Host Configuration Protocol (DHCP) option 120 to point to DC1.contoso.local.
- D. Reconfigure Dynamic Host Configuration Protocol (DHCP) option 43 to point to EnterpriseCA.contoso.local.
Correct Answer: B 🗳️
HOTSPOT You support Microsoft Lync Server 2013 servers in your customer's company network. You plan to configure Extensible Messaging and Presence Protocol (XMPP) federation with an instant messaging partner. The XMPP federated partner supports only:
-Unencrypted Transmission Control Protocol (TCP) connections for server-to-server XMPP federation and -Server Dialback for identity verification.
You need to configure the negotiation settings for the XMPP federated partner.
Which options should you configure for each negotiation method? (To answer,
configure the appropriate options in the dialog box in the answer area.)
Correct Answer:
Explanation:
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