Exam Name: IBM Case Manager V5.1
Certification Provider: IBM
Corresponding Certification: Certified Solution Designer
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Updated: Sep 21, 2026
No. of Questions: 132 Questions & Answers with Testing Engine
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IBM 000-586 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Business Analytics and Metrics | 9% | - Cognos Real-time Monitoring integration - Reporting and performance metrics - Case Analyzer and Case Monitor |
| Designing a Case Solution | 39% | - Security model and access control - Case Builder and solution artifacts - Custom business space pages - Case Client and space templates - Case Manager object model - Bundled components and integration scenarios - Case tasks, process fragments and workflows |
| Extending a Case Management Solution | 14% | - REST APIs and custom application development - Custom widgets and eForms integration - FileNet P8 and BPM extension capabilities - ILOG JRules and business rules integration |
| Deploying and Testing a Case Solution | 8% | - Testing and validation procedures - Solution templates and packaging - Deployment structure and limitations |
| Migrating a Solution to Production | 9% | - Production environment configuration - CMAC and FileNet Deployment Manager usage - Migration requirements and steps |
| Planning, Architecture, Installation and Configuration | 21% | - Solution applicability and use cases - Minimum installation and system requirements - Project areas and add-on software - Integrated products and licensing model - Development vs production environment differences - IBM Case Manager architecture overview |
IBM Case Manager V5.1 Sample Questions:
When looking at the design of necessary tasks there are tasks that exist within another FileNet BPM solution and tasks that exist within an IBM BPM repository. It is learned that you will need to keep the workflows as they are. Which approach should be taken for task design?
- A. Import FileNet BPM workflows and call IBM BPM workflows from within a task.
- B. Copy FileNet BPM workflows and call IBM BPM workflows from within a task.
- C. Copy FileNet BPM workflows and import IBM BPM workflows as a task.
- D. Import FileNet BPM workflows and import IBM BPM workflows as a task.
Correct Answer: B 🗳️
Which additional components must be installed to use IBM FileNet Case Monitor with a case management application?
- A. Both Microsoft OLAP and Cognos Real-time monitoring
- B. Both FileNet Case Analyzer and Cognos Real-time monitoring
- C. Both Microsoft OLAP and FileNet Case Analyzer
- D. Both FileNet Process Engine and FileNet Case Analyzer
Correct Answer: B 🗳️
Which Online Analytical Processing (OLAP) technology is supported by IBM FileNet Case Analyzer?
- A. IBM InfoSphere Information Server
- B. Cognos Power Play
- C. Microsoft SQL Server Analysis Services
- D. Cognos TM1
Correct Answer: C 🗳️
There are three levels of security when configuring a business space page. There are View and Edit access rights. What is the third security level that gives users "special permissions" for things like assigning access rights to groups of users.
- A. Owner
- B. Super User
- C. Specialist
- D. Administrator
Correct Answer: A 🗳️
For IBM Case Manager, where should the database for the content engine target object store and the process engine on DB2 be located?
- A. On separate databases on the same server
- B. On separate databases on different servers
- C. On the same database on a server with same userid and password
- D. On the same database on a server with different userids
Correct Answer: C 🗳️
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