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Huawei H19-304 Exam Syllabus Topics:

Huawei Certified Pre-sales Associate-Unified Communications Sample Questions:

1. Which function does the CIU board of the U2980 provide? ()

A) Network management function
B) Wide and narrowband signaling processing
C) Provide an E1/T1 interface for accessing the PSTN network.
D) Internal switch board provides one-click access to the outside

2. Which of the following forwarding services does the eSpace UC solution support? () (multiple choices in this question)

A) Busy forward
B) No response forward
C) Unconditional forward
D) Offline forwarding

3. When an administrator creates an outbound activity, the customer information can be imported into the HPS system. Which import form does HPS support? ()

A) CSV file format
B) TXT file format
C) Database connection
D) Excel file format

4. The traffic is very busy. Each skill queue has a large number of calls waiting. After an agent is idle, because the agent has multiple skills, what can be used to assign the appropriate call to the agent? () (multiple choices in this question)

A) The agent's skill weight, which skill has a high skill weight, is assigned to the agent.
B) Random allocation
C) The seat weight of the agent
D) Expected turn-on rate, minimum turn-on rate, and real-time turn-on rate for each skill queue

5. The eSpace U1981 can support up to 10,000 users. ()

A) TRUE
B) FALSE

Solutions: