Exam Name: Integrating Cisco Unified Communications Applications v8.0 (CAPPS v8.0)
Certification Provider: Cisco
Corresponding Certification: CCNP Voice
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Cisco 642-467 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Cisco Unified Contact Center Express | - Configure contact center components - Manage agents and resources - Implement scripts and workflows |
| Cisco Unified Mobility and Messaging Applications | - Configure mobility features - Configure user access and services - Integrate messaging applications |
| Cisco Unified Presence | - Configure user services and availability - Integrate presence services with Unified Communications - Install and configure Cisco Unified Presence |
| Troubleshooting and Maintenance | - Diagnose integration issues - Monitor application health and performance - Perform maintenance and upgrades |
| Cisco Unified Communications Applications Architecture | - Plan application deployment - Understand application integration architecture - Identify Cisco Unified Communications application components |
Cisco Integrating Cisco Unified Communications Applications v8.0 (CAPPS v8.0) Sample Questions:
You are an administrator managing Cisco Unified Communications Manager Express.
A user returns from vacation and reports that he has tried many times to enter his PIN in his Session Initiation Protocol (SIP) phone, but he could not login successfully. You have reset the PIN for him, but he still is unable to log in. If the password lockout policy is enabled, which solution will help you fix the problem?
- A. Unlock the password lockout.
- B. Delete the user account and recreate it.
- C. Reset with another PIN.
- D. Delete and add the SIP phone again that was configured in Cisco Unified Communications Manager Express.
- E. Set the Pulse Code Dialing to transmit.
- F. Recreate the user account and add to the appropriate user group.
Correct Answer: A 🗳️
After the Cisco Unified Presence server is defined in Cisco Unified Communications Manager, what is the next logical step in the configuration of Cisco Unified Communications Manager?
- A. assign capabilities to end users
- B. define the CUCM publisher
- C. Activate CUP services
- D. AXL configurations
- E. define CUCM SIP publish trunk
Correct Answer: A 🗳️
Explanation: Only visible for NewPassLeader members. You can sign-up / login (it's free).
Which device needs to be configured to allow Cisco Unified Presence to receive phone availability updates from subscribed users?
- A. CTI Gateway
- B. Presence Gateway
- C. SIP Cisco Unified Personal Communicator Gateway
- D. MGCP Gateway
- E. H.323 Trunk
Correct Answer: B 🗳️
How does a notification profile use cascading settings?
- A. Cascading settings allow additional message notifications to be sent, after a configured time delay, to a widening circle of recipients.
- B. Cascading settings send a new message to a separate notification group upon receiving a new message.
- C. Cascading settings send incremental messages to each member of the group in a sequential manner as soon as the initial message is received.
- D. Cascading settings allow a single message to be sent to all the members of a notification profile and any additional cascaded notification groups simultaneously.
Correct Answer: A 🗳️
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As a voice administrator, you have deployed Cisco Unity Connection for voice-mail service. You need to implement dial plan flexibility for Cisco Unity Connection directory to separate addressing and dialing tasks. Which two dial plan components must you configure? (Choose two.)
- A. translation patterns
- B. transformation patterns
- C. partitions
- D. search spaces
- E. route patterns
- F. gatekeeper zone prefixes
Correct Answer: C,D 🗳️
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