Exam Name: Avaya Specialist - IP Office Implement & Support Elective Exam : 132-S-916.2 Exam
Certification Provider: Avaya
Corresponding Certification: Avaya Specialist
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Avaya 132-S-816 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| SIP and Trunk Configuration | - PSTN connectivity and gateway configuration - SIP trunk setup and troubleshooting |
| Call Routing and Telephony Features | - Hunt groups and call distribution - Inbound and outbound call routing |
| Installation and Initial Configuration | - System setup and configuration wizard - Licensing and feature activation |
| Voicemail and Unified Messaging | - Message delivery and integration options - Voicemail Pro configuration |
| System Maintenance and Troubleshooting | - Fault isolation and resolution procedures - Monitoring system performance and logs |
| IP Office System Architecture | - IP Office components and deployment models - Control unit hardware and expansion modules |
| User and Extension Management | - Extension numbering and assignment - User provisioning and profiles |
| Security and Access Control | - User permissions and system access control - Network security considerations |
Avaya Specialist - IP Office Implement & Support Elective Exam : 132-S-916.2 Sample Questions:
Which functions will be available when Modular Messaging is in Offline mode?
- A. TUI access to all messages in the subscriber's mailbox
- B. TUI access to recent messages in the subscriber's mailbox
- C. Call Me
- D. Message Waiting Indicators
Correct Answer: B 🗳️
Which two statements are true about registration of a Message Networking (MN) server? (Choose two.)
- A. A modem is not required to be connected when registering the MN server.
- B. Avaya Business Partners must contact the Business Partner Care Center (BPCC) to
register the MN system. - C. The system should be 100% operational and tested before registering it.
- D. Avaya Direct technicians use the Automatic Registration Tool (ART) to register the MN system.
Correct Answer: B,D 🗳️
You are performing acceptance testing as part of a Modular Messaging 3.1 for Exchange implementation. The PBX administrator has configured the Modular Messaging (MM) pilot number as 71500, and when you call 71500, MM answers. However, whenever MM makes an outcall the calling number shows as 9999.
Assuming this is changeable, where is it changed?
- A. In Voice Mail System Configuration, PBXs, Avaya Dialogic QSIG, Transfer/Outcall tab, Voice Mail Number field
- B. It is not changeable; MM always displays 9999 for outcalls.
- C. On page 2 of the trunk group form in the PBX, set Send Calling Number to Y
- D. In Voice Mail System Configuration, PBXs, Avaya Dialogic QSIG, Outgoing Call tab, Origin Number field
Correct Answer: D 🗳️
You are implementing a new Modular Messaging for Microsoft Exchange system for a customer with three Avaya Messaging Application Servers (MASs) connected to a single, large Microsoft Exchange Server. The customer enables offline storage for the Voice Mail Domain.
Which two statements are true about offline storage in this environment? (Choose two.)
- A. Messages received by any MAS are stored in both the local spool folder on the MAS and in the path specified in VMSC.
- B. The customer should allocate on the offline store approximately 10 GB of storage space per hour of message storage anticipated.
- C. The Voice Mail Domain should be configured for an offline storage location in the format \\servername\location or \\<ip address>\location.
- D. If a user calls a given MAS that has become disconnected from the customer's Ethernet they will not be able to retrieve any messages.
Correct Answer: A,C 🗳️
In a multiple Avaya Messaging Application Server (MAS) environment, during scheduled maintenance of the Microsoft Exchange server, the server is unavailable. A subscriber logs in via the TUI and listens to two messages and hangs up. Later the same subscriber logs in via the TUI and finds that there are no messages during the same maintenance downtime.
What is the likely cause of the problem?
- A. The subscriber had offline access and deleted the messages during the maintenance.
- B. The subscriber's TUI administration was changed to Audix or Serenade.
- C. The subscriber deleted the messages from the Microsoft Exchange Server using Microsoft Outlook.
- D. Centralized Offline Storage Folder was not configured correctly.
Correct Answer: D 🗳️
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