Exam Name: Avaya Midsize Solution Design Exam (37820X Deutsch Version)
Certification Provider: Avaya
Corresponding Certification: Avaya ACDS
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Avaya 37820X exam is designed for individuals who want to demonstrate their expertise in designing midsize solutions using Avaya products. 37820X-Deutsch exam is intended for Avaya Aura Solution Designers and Architects who have experience in deploying and managing Avaya Aura solutions. 37820X-Deutsch exam is also suitable for individuals who have knowledge of Avaya products and solutions and want to enhance their skills in designing midsize solutions.
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Avaya 37820X certification exam is a valuable certification for professionals who are looking to advance their career prospects in designing Avaya Midsize solutions. 37820X-Deutsch exam tests the knowledge and skills of professionals in designing Avaya Midsize solutions and is available in multiple languages. Passing 37820X-Deutsch exam will enable individuals to be recognized as Avaya Midsize Solution Designers and will open up new career opportunities.
Avaya 37820X certification exam is a vendor-neutral certification that is recognized globally. Avaya Midsize Solution Design Exam (37820X Deutsch Version) certification exam is designed to validate the skills and knowledge of professionals who work with Avaya technologies to design midsize solutions. Avaya Midsize Solution Design Exam (37820X Deutsch Version) certification exam is ideal for professionals who want to establish their expertise in designing midsize solutions using Avaya technologies.
Avaya 37820X exam measures the skills and knowledge required to design and implement Avaya solutions for businesses with up to 3,000 users. It tests a candidate’s understanding of Avaya’s core products, including Avaya Aura, Avaya Breeze, and Avaya Contact Center Select, as well as their ability to design and implement solutions using these products.
Avaya 37820X Deutsch Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Customer Business Requirements Analysis | 15% | - Identify business objectives and drivers - Determine collaboration and mobility requirements - Analyze user and site communication needs |
| Topic 2: Contact Center & Customer Experience Solutions | 10% | - Contact Center Select architecture - Customer engagement design principles - Agent, supervisor, and reporting features |
| Topic 3: Avaya Midsize Solution Portfolio | 20% | - Scalability and resiliency options - Deployment models: on-premise, hybrid, cloud - IP Office platform architecture and features - Licensing models and options |
| Topic 4: Solution Sizing and Bill of Materials | 15% | - System sizing and capacity planning - Licensing requirements and calculation - Hardware and software component selection - Complete bill of materials preparation |
| Topic 5: Unified Communications & Collaboration Design | 15% | - Integration with third-party systems - Mobility and remote worker solutions - Conferencing and collaboration applications - Voicemail and unified messaging design |
| Topic 6: Implementation & Migration Planning | 5% | - Post-deployment validation and support - Deployment strategies and rollout planning - Migration approaches and risk mitigation |
| Topic 7: Networking and Infrastructure Design | 20% | - VoIP and unified communications network design - LAN/WAN design and considerations - Security, survivability, and redundancy - QoS planning and bandwidth requirements |
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