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Apple 9L0-415 Exam Syllabus Topics:

Apple OS X Support Essentials 10.9 Sample Questions:

Question 1

The volume formats supported as system volumes for OS X are Mac OS Extended (Journaled) and Mac OS Extended (Journaled, Encrypted).

A. What does OS X use bundles or packages for?
B. What types of files are omitted from Time Machine backups?
C. Which changes are made when OS X Safe Boots?
D. What two volume formats are supported for an OS X system volume?

Question 2

Which of these is a recovery key storage location that FileVault 2 offers when you enable it?

A. Your iCloud account
B. The System Keychain
C. An Apple server
D. The OS X Recovery partition

Question 3

On an OS X computer running Mountain Lion, changes made in the Software Update pane of System Preferences apply to ALL users of the system.

A. False
B. True

Question 4

Which two methods can be used to automatically connect a network share?

A. Resource contention occurs when fast user switching is enabled and a user tries to
access an item another user already has open in the background. Document contention
occurs when a user attempts to open a document another user has already opened.
Peripheral contention occurs when a user attempts to access a peripheral already in use by
another user's open application. Application contention occurs when the second user
attempts to access an application designed to run only once on a system.
B. Time Machine starts with a full copy of the file system to the backup disk. Then it
maintains a list of changes to the file system, and every hour copies only the changes to
the backup disk. In the backup, it creates a simulation of the full file system using hard links
for files that haven't changed.
C. To automatically connect a file share when the user logs in to the system, drag the
share from the Finder to the user's login items in Users & Groups preferences. Or you can
drag the share to the right side of the user's Dock, and it will automatically connect when
the user clicks the share's icon in the Dock.
D. The four methods used to eject a volume or disk from the Finder are:
Drag the disk icon to the Trash in the Dock.
Press and hold the Eject key for a few moments to unmount and eject optical media.
Select the volume you want to eject and choose Eject from the File menu.
In the Finder sidebar, click the small Eject button next to the volume you want to unmount
and eject.

Question 5

From your OS X user account that has iCloud enabled, how can you open a TextEdit document that you stored in iCloud?

A. In Finder, select iCloud > Open from the Go menu, and then select the TextEdit app and the document that you want to open.
B. From the Applications folder, open the iCloud app, and then select the TextEdit app and document that you want to open.
C. From the iCloud pane of System Preferences, select the TextEdit app and the document that you want to open.
D. In TextEdit, choose Open from the File menu, click iCloud, and then select the document that you want to open.

Solutions: