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Avaya 3000.3 Exam Syllabus Topics:

Avaya Small and Medium Enterprise (SME) Communications Solutions Sample Questions:

1. When planning an IP Office upgrade to a new software version, which four factors should be considered before upgrading?(Choose four.)

A) if all licenses will need to be renewed
B) if hardware is compatible with the new version of IP Office
C) if older IP Office applications are to be supported
D) if telephones need to be upgraded thereby increasing downtime
E) if telephones and system features have changed between loads

2. Which item must be completed for an IP Office user to be counted in CCR as an agent?

A) User must be a member of a hunt group.
B) CCR Agent Must be checked on the user's Supervisor tab.
C) User must be defined as an agent in one-X Portal.
D) force Account Code must be checked on the user's Supervisor tab.

3. Which two email client are supported for IP Office IMAP services? (Choose two.)

A) Lotus Messages
B) Microsoft office Communicator
C) MS Outlook
D) Lotus Notes

4. Which method can be used to verify if the IP telephone .bin files have been upgraded.

A) Verify the file names from the telephone menu.
B) Verify that the .bin file is in the Manager folder.
C) Verify from Call Status.
D) Verify from the extension from in the Manager application.

5. A customer has an IP500 with one server running the IP Office Admin package (Manager, Monitor, System Status).

A) Voicemail Pro
B) IIS
C) ContactStore
D) CCR
E) One-X Portal

Solutions: