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Avaya 72201T Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Avaya Aura Communication Manager | 25-30% | - System parameters and defaults - Call routing and translation - Communication Manager architecture - Feature management and configuration - Station and line administration - System administration tasks |
| Avaya Aura System Manager | 15-20% | - Certificate management - System Manager functions - Inventory management - User and element management - Software and maintenance management |
| Avaya Aura Architecture and Platform Overview | 10-15% | - System Manager role and functionality - Core element relationships - Platform positioning and integration - Avaya Aura Architecture components |
| Avaya Aura Session Manager | 20-25% | - SIP entities and connections - Session routing and dial patterns - SIP routing and policy management - Session Manager architecture - Entity and adaptation module configuration |
| Messaging and Media Services | 10-15% | - Audio and video integration - Messaging configuration - Avaya Aura Messaging overview - Media Server components |
| Troubleshooting and Support | 10-15% | - Performance troubleshooting - System monitoring - Common issues and resolution - Connectivity verification - Log analysis and diagnostics |
Avaya Aura Core Components Support Sample Questions:
1. A customer faces a situation in which the SIP endpoints do not register to Session Manager using Transport Layer Security (TLS). A test reveals that the SIP endpoints do register using the Transmission Control Protocol (TCP). While investigating the problem, the company decides to temporarily use the TCP.
What 8D Discipline covers this decision?
A) D1
B) D5
C) D2
D) D4
E) D3
2. Which three statements about media-processing resources (DSPs) are true? (Choose three.)
A) If a direct media path cannot be established between two IP endpoints the call will fail from release 7.0.
B) H.323-H.323 two-party calls will always shuffle to establish a direct media path if CM is configured to do so.
C) Two-party calls originated by H.323 stations, trunks, or media gateways, and terminated by SIP stations or trunks, cannot shuffle.
D) Two-party calls originated by SIP stations or trunks, and terminated by H.323 trunks, media gateways, or other vendors' H.323 stations, will typically shuffle if CM is configured to do so.
E) SIP-SIP two-party calls will always use SIP Direct Media if Communication Manager (CM) is configured to do so.
3. A customer reports that several Remote Worker new hires were trying to call co-workers in the office, but noticed their feature buttons were not working. After running a SIP trace, the administrator did not see any PPM Responses coming from Avaya Aura Communication Manager (CM).
After looking ah how the call flow is supposed to go, the administrator looked at the SIP communication profile and saw that CM had not been administered as a sequenced application. If CM had been added to the endpoint's SIP Communication Profile as a Sequenced Application, which step was missing in the call flow?
A) PPM is downloaded to the Remote Worker telephone from Avaya Aura System Manager (SMGR).
B) PPM is downloaded to Avaya Aura Session Manager (SM) from CM.
C) PPM is downloaded to the Remote Worker telephone from CM.
D) PPM is downloaded to the Remote Worker telephone from Avaya Aura Session Manager (SM) via Avaya Session Border Controller for Enterprise (SBCE).
4. Which event packages would you expect to see an AST Endpoint subscribe to?
A) avaya-ccs-profile, network status and message-summary dialog
B) avaya-cm-feature-status, entity links, reg and message-summary
C) entity links, avaya-cm-feature-status, avaya-ccs-profile and reg
D) dialog, avaya-cm-feature-status, avaya-ccs-profile and network status
E) dialog, avaya-cm-feature-status, avaya-ccs-profile, reg and message
5. An Ip (AST0 user 1011111 and H.323 user 1011711 share a common Communication Manager (Evolution) server.
Given the following actions:
1. CM will negotiate the codec for the H.323 endpoint based on CM configuration.
2. Session Manager verifies SIP user 1011111 in the registry and authenticated it.
3. After authenticating the SIP user, Session manager checks the SIP user's profile for sequence applications and routes the request to communication manager.
4. Communication manager perform feature processing and terminates the call to the H.323 endpoint.
If Sip user 1011111 calls H.323 user 1011711, In which order will these actions take place?
A) 4, 2, 1,3
B) 4,3,2,1
C) 3,4,2,1
D) 4,2,3,1
Solutions:
| Question # 1 Answer: E | Question # 2 Answer: B,C,E | Question # 3 Answer: D | Question # 4 Answer: E | Question # 5 Answer: D |
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