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ServiceNow CIS-HR certification is a valuable asset for professionals seeking to establish themselves as experts in HR automation and management. Certified Implementation Specialist-Human Resources certification demonstrates the candidate's ability to configure and implement the ServiceNow Human Resources application in a real-world environment, making them a valuable asset to any organization. CIS-HR exam covers a range of topics related to HR service delivery, case management, knowledge management, service portal, and reporting and analytics. CIS-HR certification opens up a range of career opportunities for professionals in the HR industry.

Reference: https://www.servicenow.com/content/dam/servicenow/other-documents/training/cis-hr-blueprint.pdf

ServiceNow is a popular platform that enables businesses to manage their operations and workflows with ease. Its Human Resources module is designed to provide businesses with an efficient way to manage their workforce. The ServiceNow CIS-HR (Certified Implementation Specialist-Human Resources) Certification Exam is a valuable certification for those who wish to demonstrate their knowledge and expertise in the ServiceNow HR module.

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ServiceNow CIS-HR Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Core HR Applications and Employee Center30%- HR Administration
- HR Dashboards and Reporting
- HR Case Management
- Employee Center configuration
Topic 2: HR Journeys and Lifecycle Events20%- Onboarding / Offboarding / Transfers
- Activity Sets and triggers
- Lifecycle event configuration
- Journey Designer
Topic 3: Security and Data Protection20%- Contextual security for HR cases
- Role-based access control
- HR data security model
- Confidential HR data handling
Topic 4: HR System Architecture30%- HR data model (HR Case, HR Profile, tables)
- HR Service Delivery architecture
- HR criteria and targeting
- HR services and catalog structure

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